Property Management Companies
A multi-tenant portfolio has one habit that single-owner buildings lack: the person who pays for the roof is rarely the person who hears about the leak. A tenant calls the front desk, the front desk calls the manager, the manager calls us, and by then the stain has been growing for days. For a property management company in San Marcos, TX, that delay is the main thing the roof does to the budget year, because small defects reach the replacement queue before anyone has planned for them. We work from the building list outward, sorting every roof into replace, repair or watch, so the calls that do arrive land on a roof whose condition is already on file.
The aim is a portfolio where the leak call is the exception and the schedule is the plan.